Description

What This Service Includes

Our Computer Diagnostic Service provides a clear, step-by-step assessment to find the root cause of your computer problems. Within up to 1 hour of bench time, we test your system to identify hardware or software faults.

Whether your desktop won’t power on, keeps restarting, or behaves erratically, this service helps you understand what’s wrong before any repair work begins. Once complete, we’ll send you a full report and a repair quotation.

🖥️ Models Covered:
We diagnose and repair all major computer brands, including:
HP • Dell • Lenovo • Acer • ASUS • MSI • Razer • Apple
and more

Your diagnostic includes:
✅ Up to 1 hour of professional fault testing
✅ Hardware and software fault identification
✅ A clear report and repair quotation (if repairable)
✅ Direct communication throughout the process
✅ Typical turnaround: 2–5 business days

When to Book

You should book a Computer Diagnostic Service if your computer has faults that can’t be confirmed without hands-on testing.

⚠️ Typical Issues Include:

• Computer not powering on or completely dead

• Power tripping or instant shutdowns

• No display despite fans or LEDs running

• Liquid damage or visible corrosion

• Overheating or fan not spinning

• Plugged in but not powering correctly

• Random restarts or freezing

• Motherboard short circuits

• Unexplained crashing or instability

These issues require professional tools and expertise. Without a full inspection, it’s impossible to confirm the cause.

Why Choose Elevation I.T.

Choosing our Computer Diagnostic Service means working with experienced technicians who value honesty and precision.

• You’ll receive straightforward feedback and repair options.

• The £50 bench fee covers up to one hour of testing.

• If you proceed with the repair, the £50 fee is deducted from your final bill.

• We’ll never begin repairs without your approval.

This service protects your time and ensures you only pay for the work you agree to.

How the Computer Diagnostic Service Works

1. Purchase this Computer Diagnostic Service to get started.

2. You’ll receive shipping instructions in your order confirmation email.

3. Send your computer securely packaged for inspection.

4. Our team will carry out up to 1 hour of testing.

5. We’ll provide a repair quote covering labour, parts, and shipping.

6. If you proceed, your £50 diagnostic fee is deducted.

7. If you decline or the device isn’t repairable, the £50 becomes a non-refundable bench fee.

Warranty Information

All authorised repairs following this diagnostic are covered by a 3-Month Return-to-Base (RTB) Warranty. This warranty protects the specific repair work and any parts fitted.

If an issue reoccurs within the warranty period, return the computer to us and we’ll inspect and correct the problem at no additional labour cost.

Please note:

• The warranty excludes accidental or liquid damage, misuse, or unrelated faults.

• Customers cover shipping both ways for RTB claims.

Terms & Conditions

• The Computer Diagnostic Service covers up to 1 hour of technician time.

• Repairs, replacement parts, and postage are additional costs.

• The fee is non-refundable if the computer is not repairable or you decline the repair.

• Any extra diagnostic time required will be discussed first.

• Customers are responsible for shipping to and from Elevation I.T.

📧 Questions?
Have questions or need to confirm if your device qualifies? Contact us

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